Styletto 1X Rechargeable Digital Hearing Aid
Overview
The Signia Styletto X rechargeable hearing aids range offers a slim design for a comfortable and discreet fit for those with mild to moderate hearing loss. With an award winning design for its amazing speech clarity called the Augmented Experience, this new range really focuses on the speech to give you the best hearing experience.
The Styletto 1X has a real time analysis of your surrounding acoustic in every situation to give you a crystal sounds without any echoes and no blurred sounds. Thanks to the Styletto 1X, with the convenience of a having on average 17 hours of power. If you connect it to the Signia Streamline Mic and get 5 hours of streaming in one single charge thanks to the Bluetooth connectivity. You can also connect the Styletto 1X to the Signia Streamline TV and enjoy watching your favourites programs and podcasts directly through your hearing aids.
Audiologist Support:
You may already have a hearing test audiogram, or you may need some support to understand the extent of your hearing loss, or which hearing aid to choose. Whatever your situation, talk to us about how we can help and book a free consultation with one of our audiologists through this link: audiology consultation
Remote Adjustments:
This hearing aid comes with access to the free Signia App, meaning the audiologist can make adjustments where needed, all from the comfort of your home. You can also update the aids yourself, using your Smartphone, where you can adjust not only the volume but also the listening programme.
Available in 2 modern colours, (Black/Black Glossy and Snow White/White Glossy), including a pocket sized charger that simply sits on a charging pad , the Signia Styletto1X hearing aid tackles all of the real life acoustic challenges.
N.B. Those hearing aids require programming and configuration. Delivery can take between 5 and 7 days.
Key Features
Sounds
Best suited for mild to moderate hearing losses – although do feel free to send us a copy of your hearing test results as more moderate-severe losses may be able to be accommodated.
The Signia Styletto 1X offers a host of sound processing features including:
- 24 sound processing channels – providing a clear reproduction of incoming sound
- 4 listening programmes – can be configured to your unique listening needs
- Noise reduction – enhancing listening comfort
- Advanced feedback management - helps prevent unwanted whistling
If you have sent us your audiogram in advance, the Styletto 1X will be programmed will be pre-programmed before dispatch with the start-up amplification profile based on your audiogram.
If you do not have an audiogram; our default setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the start-up profile.
Unless otherwise discussed with our audiologists, the listening programs will be set for:
- Universal
- Noisy environment
- Music
- Phone
Looks
The Signia Styletto 1X can be ordered in two colours: Black/Black glossy and Snow White/White glossy. Its ergonomic shape sits snugly and discreetly behind your ear, with a thin silicon-plastic tubing directing the amplified sound into the ear canal. A ‘dome’ is attached to the end of the thin tubing, helping the thin tubing sit comfortably in the ear canal. The thin tubing should sit close to the side of the head, and when in place correctly, offers a discreet fitting. The tubes have coloured numbers printed onto them – designating red for the right-sided tubing and ear and blue for left sided tubing.
What’s in the box
The Signia Styletto 1X is sent with everything you will ll need to try the hearing aid at home:
- Portable charging case
- Size 2 Signia Standard Power S miniReceiver Unit 2.0
- Signia Click Dome Vented Size 8mm
- Signia Click Dome Closed Dome 8mm
- Signia Click Domes Double 8/10mm
- Signia Click Dome Semi Open
- Signia Minireceiver Wax Guards
- Cleaning brush (there is a magnet on one end to help with battery removal)
- QR code for App connection
- User guide
How to buy
Select which ear you wish to wear the hearing aid on (left / right / both) and the colour. Simply add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)
Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.
Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.
If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.
Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.
Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test.
If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.
Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.
Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, some can be done remotely if you've downloaded the Signia App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times.
If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.
Maintenance
How much will it cost to run the Signia Styletto 1X? The following items will need to be replaced:
- Dome:change the dome every month on average (10 domes in a pack)
- Tubing:change the tubing every 3-4 months (single tubings can be purchased, or in a pack of 5)
How do I turn the Signia Styeltto 1X On/off? They switch on and off automatically when taken out and put back in the charging case. Please have a look at this video
How do I work the controls? There is a multi-function button to change between 2 settings. A short press up or down will change volume, a 1-2 second longer press will change programme. The settings can also be changed via the Signia App so you don’t have to touch the hearing aid at all; or the Signia miniPocket remote control if you don’t wish to use a smartphone App.
How do I clean the hearing aid? The most important part of maintenance involves cleaning the tubing and dome. These have a very narrow and small opening where the amplified sound comes out, and it is very easy for this to become blocked with wax, even after first use. The domes and tubings are not included in the hearing aid warranty as they are considered replaceable accessories. Domes can be removed from the tubings (pull off) and cleaned separately – taking extreme care to push back onto the tubing securely. The cleaning wire is a useful tool to use to thread all the way through the tubing (once removed by twisting it off the top of the hearing aid) to ensure no moisture / wax build up.
Warranty
2 Year Hearing Aid Warranty
The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.
Out of Warranty Hearing Aid Repair
If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for £250.00 Out of warranty repairs are guaranteed for a period of 6 months. (Please note this will only cover mechanical failure of the device for up to 4 years from the original purchase date)
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void. Please note that receiver wires are not covered under the 2-year manufacturer warranty as these are considered an accessory item that can be replaced.
Shipping
United Kingdom Delivery Options and Prices
For hearing aids, we aim to program and dispatch within 5 working days of receiving your order. If we are unable to do this for any reason, we will contact you.
| Delivery Option | Price | Estimated Delivery Time |
| Royal Mail Tracked 48 | £3.49 (FREE On Orders Over £35) |
3 - 5 working days |
| Royal Mail Tracked 24 | £3.99 (Only £1.50 on orders over £35) |
1 - 2 working days |
| Fully Tracked Special Delivery by 1pm | £9.99 (On all orders taken by 15.00) Free on Hearing Aids | Guaranteed next working day by 1 pm |
International Delivery
| Delivery Option | Price | Estimated Delivery Time |
| Royal Mail International (Standard) | £6.99 | 5 - 10 working days |
| Royal Mail International (Express) | £12.99 | 3 - 4 working days |
Please note that orders must be placed by 12pm Monday to Friday to guarantee next-day delivery. Orders are also not shipped over the weekend.
Delivery of the Goods will be made to the address provided by you at the time of placing your Order.
If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.
Returns
Our 30-day, money back guarantee is exactly that - if you are unhappy with any item you have bought from Hearing Direct International, you have the right to return within 30 days after it has been dispatched, for a replacement or full product refund.
What do I need to know about returning a phone or assistive listening device?
These products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact.
N.B. We would not consider an item to be re-saleable if:
- The box or contents are dirty or damaged.
- Personal data or phone numbers have been added.
- The original contents are damaged or missing.
Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of £7.50 that will be deducted from the refund. All returns will be quality assessed prior to refunding.
What do I need to know about hearing aids?
Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £250 will be deducted from your refund as this affects our return policy with the supplier.
What do I need to know about returning hearing aid accessories?
These products must be returned, in their original packaging, un-opened and in a brand new, saleable condition. All returns will be quality assessed prior to refunding.
Please note we are unable to accept returns outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered.
To return goods you need to contact us to obtain a Return Authorisation Number (RAN).
You can request a RAN by emailing customerservices@hearingdirect.com or calling us on 01264 313110 or 0800 032 1301. The RAN should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice. We recommend you obtain proof of postage from the post office when returning any item to us.
You will be notified by email or in writing when your returned goods have been received by us.
For more details, see "Your right to cancel", in the terms and conditions. Your statutory rights are not affected.
When does the 30-day period start?
We will stamp your receipt with a date when we put it in the post. The 30-day period will start from this date; returns must have a posting date no more than 30 days after this dispatch date.
