Signia Silk 5x Digital Hearing Aid
Overview
What we love about the Silk X
If you loved the Signia Silk Nx Range, then prepare to be wowed with the NEW X RANGE. The new Xperience platform is designed to deliver clear speech and you can find out more here.
The Silk sits deep in the ear, making them hardly noticeable to others. In fact, in some ears, the Silk will disappear completely.
At Hearing Direct, we consider the Silk X to be one of the best invisible hearing aids.
Audiologist Support:
You may already have a hearing test audiogram, or you may need some support to understand the extent of your hearing loss, or which hearing aid to choose. Whatever your situation, talk to us about how we can help and book a free consultation with one of our audiologists through this link: audiology consultation
Remote Adjustments:
This hearing aid comes with access to the free Signia App, meaning the audiologist can remotely make adjustments where needed, all from the comfort of your home. You can also update the aids yourself, using your Smartphone, where you can adjust not only the volume but also the listening programme.
The Signia MiniPocket remote control is also available to purchase and use instead of the App to adjust the volume and help you change between programmes.
The Signia Silk hearing aid is extremely comfortable. They are all fitted with super soft silicone sleeves which allows the hearing aid to sit comfortably in your ear. Each hearing aid is colour coded: blue for your left ear and red for your right ear in order for you to easily see what aid is for which ear.
Whatever your lifestyle is, the Signia’s Silk hearing aid will give you the confidence of knowing that no one will notice you are wearing a hearing aid because it’s so discreet.
Key Features
What's in the box
- Hearing aid storage case
- A 'vented' small size Signia Click Sleeve will be attached to the Silk 5X when it arrives
- Sample click sleeves in other sizes are also included: extra-small; medium and large in both 'vented' and 'closed' style
- You can view a video showing you how the Signia Silk Click Sleeves are fitted
- Pack of 8 spare wax guards (Signia MiniReceiver wax guards)
- One pack of 6 size 10 hearing aid batteries (each battery will last approximately 4 days)
- Brush with magnet on the other side – ideal for using to pick up the size 10 batte
- Guide to listening programmes and QR code for App connection. You can click on How to Use The App to see how simple it is to use.
Please note the MiniPocket remote control is not included as standard. As the Signia App is free to download, the remote control is an optional accessory. If the remote control is added to your Silk hearing aid order, we will pair the hearing aid with the remote control for you.
Click here to view the remote control.
Sounds
Best suited for mild to moderate hearing losses – although do feel free to send us a copy of your hearing test results as more moderate-severe losses may be able to be accommodated.
The Signia Silk 5X offers a host of sound processing features including:
- 32 sound processing channels
- 6 listening programmes - including a High Definition Music setting
- 5 levels of noise reduction
- 3 levels of Sound smoothing – making sure sudden loud sounds are instantly controlled
- Advanced feedback management: high speed monitoring and control of feedback in individual processing channels
- ‘eWindscreen’ - Suppresses wind noise; ideal for the outdoors
- Signia tinnitus solutions: Shaped steady-state or modulated noise options can be discussed with our audiologists in advance of purchase and set up as a specific listening programme
- ‘TwinPhone’ – when wearing a pair of Silk 5X aids, use your TwinPhone listening programme when holding a phone to your right ear and the caller’s voice can be sent into the left ear too - activate your listening programme via the Signia App or remote control
- ‘Binaural OneMic directionality’ – available when wearing a pair of Silk 5x aids - Provides the benefits of directionality for hearing aids which have only one microphone. The left and right microphones are wirelessly connected to allow directional processing.
Initial sound set up
If you have sent us your audiogram in advance; the Silk 5X will be pre-programmed before dispatch with the start-up amplification profile based on your audiogram.
If you do not have an audiogram; our default setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the start-up profile.
Unless otherwise discussed with our audiologists (e.g. for activating tinnitus masking), the 6 listening programs will be set for:
- Universal – general listening
- Noisy environment
- TV
- HD Music
- Outdoors
- TwinPhone mode
Overall volume levels and listening programmes are changed via the free to download Signia App. The Signia App is compatible with Apple devices with the iOS version 12.0 and higher; and for most Android devices using Android 6.0 and higher. You may wish to check your specific device on Signia's compatibility listing.
Looks and size
As one of the world’s smallest hearing aids, you can be confident that no one will notice you’re wearing them. The Signia Silk 5x is ready to wear on the spot thanks to its super-soft silicone sleeves that allow it to hide comfortably in your ear.
The colour-coding of red for right and blue for left helps you to put the hearing aids in the correct ear easily, and there is a choice of a black or mocha coloured front. We find the black colour in particular blends well with the shadow of the ear canal.
A short pull-cord attached to the outer side of the hearing aid makes removing the Silk 5X a simple task.
Size:
Length: 15mm
Width: 4mm
Height (at battery end): 10mm
Videos
How To Replace Wax Guards On Silk Hearing Aids
How to buy
Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens:
Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)
Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.
Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.
If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.
Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.
Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test.
If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.
Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.
Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, some can be done remotely if you've downloaded the Signia App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times.
If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.
Warranty
2 Year Hearing Aid Warranty
The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.
Out of Warranty Hearing Aid Repair
If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for £250.00 Out of warranty repairs are guaranteed for a period of 6 months. (Please note this will only cover mechanical failure of the device for up to 4 years from the original purchase date)
