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HD Freedom 230 Digital Hearing Aid

Original price £229.00 - Original price £412.00
Original price £229.00
£229.00
£229.00 - £412.00
Current price £229.00
Which Ear: Left
Overview

The HD Freedom 230 is a mid-range in-the-ear hearing aid that has the same physical design as our previous popular HD91 model, but is loaded with more technical capability.

Designed specifically for those with a mild to moderate hearing loss.

 It comes with a no nonsense push-button to change between 3 volume levels.

The HD230 is mid-range hearing aid ideally suited for those with a mild to moderate hearing loss. 

  • Setting 1 is set 2dB softer than the software’s recommendation for a mild to moderate loss to give a softer option on startup.
  • Setting 2 is as per a mild to moderate recommendation
  • Setting 3 is 3dB louder than setting 2. 

 Our standard setting is suitable for a mild to moderate, high-frequency, hearing loss only.

Noise reduction processing is constantly active, and a ‘feedback shield’ helps to keep unwanted whistling to a minimum. 

A low battery warning will sound to alert the wearer to change batteries. 

 

Discover More

Key Features

Looks and size

The HD230 is developed to sit snugly within the average adult sized ear canal. Ready to be fitted at home straight-away without the need for an ear impression. If however, you experience discomfort or unwanted feedback, it comes supplied with a number of different silicone fitting tips (or domes) for an improved fit. 


The body (shell) of the HD230 is beige coloured. Right sided HD230s have red printing on the shell. Left sided HD230s have blue printing. 


A thin, short pull cord attached to the outer side of the hearing aid makes removing the HD230 a simple task.  


Dimensons are: 12mm x 12mm x 6mm

Sounds

The HD230 is mid-range hearing aid ideally suited to those with a mild to moderate hearing loss.

  • Setting 1 is set 2dB softer than the software’s recommendation for the audiogram to give a softer option on startup.
  • Setting 2 is as per audiogram recommendation
  • Setting 3 is 3dB louder than setting 2. 

If you do not have an audiogram to send us, our standard setting, suitable for a mild to moderate, high-frequency, hearing loss is used to create the 3 settings. 


Noise reduction processing is constantly active, and a ‘feedback shield’ helps to keep unwanted whistling to a minimum. 


A low battery warning will sound to alert the wearer to change batteries. 


What’s in the box

  • Pack of 6 size 10 batteries – each battery will last an average of 4 days
  • Sample pack of open fitting tips – 1 small, 1 medium, 1 large
  • Sample pack of closed fitting tips – 1 small, 1 medium, 1 large
  • 5 spare wax guards and wax guard changing tool
  • Cleaning brush (there is magnet on one end to help with battery removal)
  • User guide



Download user guide

How to buy

Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens: 

Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)

Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.


Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.

If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.  

Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.  

Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test

If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.


Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.

Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, we will reprogramme in house free of charge if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times. 

If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.

Shipping

United Kingdom Delivery Options and Prices

For hearing aids, we aim to program and dispatch within 5 working days of receiving your order. If we are unable to do this for any reason, we will contact you.
Delivery Option Price Estimated Delivery Time
Royal Mail Tracked 48 £3.49 (FREE On Orders Over £35)

3 - 5 working days

Royal Mail Tracked 24 £3.99 (Only £1.50 on orders over £35)

1 - 2 working days

Fully Tracked Special Delivery by 1pm £9.99 (On all orders taken by 15.00) Free on Hearing Aids Guaranteed next working day by 1 pm

 
International Delivery 

Delivery Option Price Estimated Delivery Time
Royal Mail International (Standard) £6.99 5 - 10 working days
Royal Mail International (Express) £12.99 3 - 4 working days

Please note that orders must be placed by 12pm Monday to Friday to guarantee next-day delivery. Orders are also not shipped over the weekend. 

Delivery of the Goods will be made to the address provided by you at the time of placing your Order.

If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.

Returns

Our 30-day, money back guarantee is exactly that - if you are unhappy with any item you have bought from Hearing Direct International, you have the right to return within 30 days after it has been dispatched, for a replacement or full product refund.

What do I need to know about returning a phone or assistive listening device?

These products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact. 

N.B. We would not consider an item to be re-saleable if:

  • The box or contents are dirty or damaged.
  • Personal data or phone numbers have been added.
  • The original contents are damaged or missing.

Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of £7.50 that will be deducted from the refund. All returns will be quality assessed prior to refunding.

What do I need to know about hearing aids?

Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £60 will be deducted from your refund as this affects our return policy with the supplier. 

What do I need to know about returning hearing aid accessories?

These products must be returned, in their original packaging, un-opened and in a brand new, saleable condition. All returns will be quality assessed prior to refunding.

Please note we are unable to accept returns outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered. 

To return goods you need to contact us to obtain a Return Authorisation Number (RAN). 

You can request a RAN by emailing customerservices@hearingdirect.com or calling us on 01264 313110 or 0800 032 1301. The RAN should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice. We recommend you obtain proof of postage from the post office when returning any item to us.

You will be notified by email or in writing when your returned goods have been received by us.

For more details, see "Your right to cancel", in the terms and conditions. Your statutory rights are not affected.

When does the 30-day period start?

We will stamp your receipt with a date when we put it in the post. The 30-day period will start from this date; returns must have a posting date no more than 30 days after this dispatch date.

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Dispatched First Class

Within 24 hours

hearing direct programmable

Not Programmable

Not programmable

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Volume

Adjustable volume

hearing direct battery

Batteries

Size 10 / 4-5 days

Is the HD Freedom 230 Digital Hearing Aid right for you?

Pros Cons
  • Straight-forward to fit in the ear, and to use
  • 3 volume levels accessed by a push button
  • 30 day money back return if not suitable
  • 12 month warranty
  • Cleaning and/or changing the wax guard can be fiddly
  • Moisture / wax build up in the ear canal can damage the components
  • Smallest hearing aid battery used - life per battery only 4-5 days at most

Not quite right?

Compare to other In the Ear hearing aids

Price (Each) Programmable Volume Control Tinnitus Masking Noise Reduction HD music Battery
HD Freedom 230 £229.00 Size 10 4-5 days
Signia Active £599.00 Rechargeable 24 hours from a full charge
Signia Motion P 3px £349.00 Size 13 7-8 days
Signia Silk 1X £398.00 Size 10 4-5 days
Signia Silk 3x £598.00 Size 10 4-5 days
Signia Silk 5x £698.00 Size 10 4-5 days
Signia Silk 7x £848.00 Size 10 4-5 days
Styletto 3AX Rechargeable £1,145.00 Rechargeable 20 hours of run time
Styletto 5AX Rechargeable £1,345.00 Rechargeable 20 hours of run time
Styletto 7AX Rechargeable £1,595.00 Rechargeable 20 hours of run time

Reviews

Some of our customers' experiences

FAQs

How do I use the HD230?


How do I know if it will fit my ear?

The manufacturer of the HD230 took a large sample of men and women’s ear canals into account to try to find the best average fitting, suitable for as many people as possible. We cant give a guaranteed 100% fit result for all ear canals, but that’s why our 30 day return period allows for a trial in your own ear, in the comfort of your own home.

What if it doesn't work for me?

If an evaluation by a hearing professional indicates that you have hearing loss in both ears, and especially where the degree of loss is similar, two hearing aids are usually recommended.


While it may be tempting to try to limit the cost by going with a single hearing aid, wearing just one hearing aid may not give you maximum benefit in some difficult listening situations.

Can I speak to an audiologist?
How much will it cost to run the HD230?

The following items will need to be replaced on the HD230:

  • Hearing Aid Battery:  budget 6 batteries per month (6 batteries in a pack)
  • Dome:  if you choose to use a dome it will need changing every 2-3 months on average
  • Wax guard: varies greatly person to person - average change once every 3 weeks (5 Wax guards in a pack)
How do I turn the HD230 on/off?

No on/off switch, just insert battery, close/open battery door

How do I change the volume?

Use the small push button next to the battery door. The HD230 always starts up in setting 1 - the softest volume. Press the button down hard for at least 1 second once to change to setting 2. (You will hear 2 beeps). Press again once for setting 3 - the loudest option. To have this further adjusted, we can do a free fine tuning for you.

How do I clean the hearing aid?