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Geemarc Serenities Big Button Emergency Response Telephone

Original price £139.99 - Original price £139.99
Original price
£139.99 - £139.99
Current price £139.99


The Geemarc Serenities Emergency Response Phone is ideal for those with hearing or visual impairments in addition to a number of features designed to help when the user finds themselves in difficulties in their own home. The Geemarc Serenities comes complete with an emergency transmitter which, when activated, will dial 5 pre-programmed numbers until a human response is obtained and then play a message that alerts the recipient to the need for help. The phone can be answered by activating the transmitter when the phone is ringing; the call is answered in handsfree mode automatically.

Fully compatible with BT phone lines. 

Hearing aid compatible for those hearing aid wearers using their T setting.

As for many of the models from HearingDirect, the Geemarc Serenities offers several features designed to help those with hearing loss and/or visual impairment. A comprehensive list of what you can expect:


  • Adjustable receiving volume control up to 30dB
  • Adjustable receiving tone control with 4 levels
  • Outgoing speech amplification (-4, 0, +4dB)
  • 5 one touch direct memories
  • 10 priority memories
  • Hands-free / speaker phone
  • Flash time / Pause function
  • Phone book : 30 numbers
  • Mute function
  • Big button keypad
  • Last number redial 

LCD Screen

  • Large alphanumeric display with white backlight (80 x 40mm)
  • Time stamp
  • Answering machine icon
  • New message pending icon

 Caller ID

  • Caller identification and call waiting
  • Name & phone number display
  • Optional Talking Caller ID

 Emergency Response

  • 1 remote emergency transmitter included Range: 20 to 30m
  • Auto dials up to 5 emergency numbers
  • Confirmation tone call
  • Personalized voice announcement
  • Calls can be answered using the remote emergency button (hands-free function activated 

Ringer and other features

  • Extra bright visual ring indicator
  • 10 different ring tone options
  • Ringer levels adjustable
  • Wall mountable
  • Telecoil compatible

Geemarc Serenities User guide 

About Geemarc

Geemarc is a leading manufacturer of specialist telecommunications equipment for the hard of hearing and visually impaired. With an enviable global reputation to uphold, Geemarc remains intent on providing innovative, affordable hearing solutions that make a difference.

Shop the full Geemarc range here.


United Kingdom Delivery Options and Prices

For hearing aids, we aim to program and dispatch within 5 working days of receiving your order. If we are unable to do this for any reason, we will contact you.
Delivery Option Price Estimated Delivery Time
Royal Mail Tracked 48 £3.49 (FREE On Orders Over £35)

3 - 5 working days

Royal Mail Tracked 24 £3.99 (Only £1.50 on orders over £35)

1 - 2 working days

Fully Tracked Special Delivery by 1pm £9.99 (On all orders taken by 15.00) Free on Hearing Aids Guaranteed next working day by 1 pm

International Delivery 

Delivery Option Price Estimated Delivery Time
Royal Mail International (Standard) £6.99 5 - 10 working days
Royal Mail International (Express) £12.99 3 - 4 working days

Please note that orders must be placed by 12pm Monday to Friday to guarantee next-day delivery. Orders are also not shipped over the weekend. 

Delivery of the Goods will be made to the address provided by you at the time of placing your Order.

If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.


Our 30-day, money back guarantee is exactly that - if you are unhappy with any item you have bought from Hearing Direct International, you have the right to return within 30 days after it has been dispatched, for a replacement or full product refund.

What do I need to know about returning a phone or assistive listening device?

These products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact. 

N.B. We would not consider an item to be re-saleable if:

  • The box or contents are dirty or damaged.
  • Personal data or phone numbers have been added.
  • The original contents are damaged or missing.

Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of £7.50 that will be deducted from the refund. All returns will be quality assessed prior to refunding.

What do I need to know about hearing aids?

Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £250 will be deducted from your refund as this affects our return policy with the supplier. 

What do I need to know about returning hearing aid accessories?

These products must be returned, in their original packaging, un-opened and in a brand new, saleable condition. All returns will be quality assessed prior to refunding.

Please note we are unable to accept returns outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered. 

To return goods you need to contact us to obtain a Return Authorisation Number (RAN). 

You can request a RAN by emailing or calling us on 01264 313110 or 0800 032 1301. The RAN should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice. We recommend you obtain proof of postage from the post office when returning any item to us.

You will be notified by email or in writing when your returned goods have been received by us.

For more details, see "Your right to cancel", in the terms and conditions. Your statutory rights are not affected.

When does the 30-day period start?

We will stamp your receipt with a date when we put it in the post. The 30-day period will start from this date; returns must have a posting date no more than 30 days after this dispatch date.