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Signia Cross Silk X

£298.00 each |
£498.00 per pair
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Overview

 

Email me at: help@hearingdirect.com  

Or call: 01264 313110 / 0800 032 1301

Key Features
Features
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Features

  • Hearing aid storage case
  • A 'vented' small size Signia Click Sleeve will be attached to the Silk 1NX when it arrives
  • Sample click sleeves in other sizes are also included: extra-small; medium and large in both 'vented' and 'closed' styles
  • Pack of 8 spare wax guards (Signia MiniReceiver wax guards)
  • One pack of 6 size 10 hearing aid batteries (each battery will last approximately 4 days)
  • Brush with magnet on the other side – ideal for using to pick up the size 10 battery
  • Guide to listening programmes and QR code for App connection
  • User guide

Please note the MiniPocket remote control is not included as standard.

As the Signia App is free to download, the remote control is an optional accessory.
If the remote control is added to your Silk hearing aid order, we will pair the hearing aid with the remote control for you.
Click here to view the remote control.

Best suited for mild to moderate hearing losses – although do feel free to send us a copy of your hearing test results as more moderate-severe losses may be able to be accommodated. 

The Signia Silk 1NX offers a host of sound processing features including:  

  • 16 sound processing channels
  • 4 listening programmes
  • Noise reduction
  • Advanced feedback management

Initial sound set up

If you have sent us your audiogram in advance; the Silk 1NX will be pre-programmed before dispatch with the start-up amplification profile based on your audiogram. 

If you do not have an audiogram; our default setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the start-up profile. 

Unless otherwise discussed with our audiologists, the 4 listening programs will be set for: 

  1. Universal – general listening 
  2. Noisy environment 
  3. Music 
  4. Phone


Overall volume levels and listening programmes are changed via the free to download Signia App. Changes to treble and bass boosting can also be done through the App. The Signia App is compatible with Apple devices with the iOS version 12.0 and higher; and for most Android devices using Android 6.0 and higher.  You may wish to check your specific device on Signia's compatibility listing

The optional MiniPocket remote control can also be used adjust overall volume and change between listening programmes.

As one of the world’s smallest hearing aids, you can be confident that no one will notice you’re wearing them. The Signia Silk 1Nx is ready to wear on the spot thanks to its super-soft silicone sleeves that allow it to hide comfortably in your ear. 

The colour-coding of red for right and blue for left helps you to put the hearing aids in the correct ear easily; and there is a choice between a black or mocha coloured front. We find the black colour blends in well with the shadow of the ear canal.

A short pull-cord attached to the outer side of the hearing aid makes removing the Silk 1NX a simple task. 


Size:

Length: 15mm

Width: 4mm

Height (at battery end): 10mm

How To Replace Wax Guards On Silk Hearing Aids

Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens: 

Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)

Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.

Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.

If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.  

Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.  

Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test. 

If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.

Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.

Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, some can be done remotely if you've downloaded the Signia App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times. 

If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.

The warranty covers manufacturing and material defects in the hearing aid itself.
The warranty does not cover accidental loss or damage.
Most home insurance policies will allow you to add hearing aids as a separate item to your policy in the event of accidental loss or damage.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.

What's in the box
  • Hearing aid storage case
  • A 'vented' small size Signia Click Sleeve will be attached to the Silk 1NX when it arrives
  • Sample click sleeves in other sizes are also included: extra-small; medium and large in both 'vented' and 'closed' styles
  • Pack of 8 spare wax guards (Signia MiniReceiver wax guards)
  • One pack of 6 size 10 hearing aid batteries (each battery will last approximately 4 days)
  • Brush with magnet on the other side – ideal for using to pick up the size 10 battery
  • Guide to listening programmes and QR code for App connection
  • User guide

Please note the MiniPocket remote control is not included as standard.

As the Signia App is free to download, the remote control is an optional accessory.
If the remote control is added to your Silk hearing aid order, we will pair the hearing aid with the remote control for you.
Click here to view the remote control.

Sounds

Best suited for mild to moderate hearing losses – although do feel free to send us a copy of your hearing test results as more moderate-severe losses may be able to be accommodated. 

The Signia Silk 1NX offers a host of sound processing features including:  

  • 16 sound processing channels
  • 4 listening programmes
  • Noise reduction
  • Advanced feedback management

Initial sound set up

If you have sent us your audiogram in advance; the Silk 1NX will be pre-programmed before dispatch with the start-up amplification profile based on your audiogram. 

If you do not have an audiogram; our default setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the start-up profile. 

Unless otherwise discussed with our audiologists, the 4 listening programs will be set for: 

  1. Universal – general listening 
  2. Noisy environment 
  3. Music 
  4. Phone


Overall volume levels and listening programmes are changed via the free to download Signia App. Changes to treble and bass boosting can also be done through the App. The Signia App is compatible with Apple devices with the iOS version 12.0 and higher; and for most Android devices using Android 6.0 and higher.  You may wish to check your specific device on Signia's compatibility listing

The optional MiniPocket remote control can also be used adjust overall volume and change between listening programmes.

Looks and size

As one of the world’s smallest hearing aids, you can be confident that no one will notice you’re wearing them. The Signia Silk 1Nx is ready to wear on the spot thanks to its super-soft silicone sleeves that allow it to hide comfortably in your ear. 

The colour-coding of red for right and blue for left helps you to put the hearing aids in the correct ear easily; and there is a choice between a black or mocha coloured front. We find the black colour blends in well with the shadow of the ear canal.

A short pull-cord attached to the outer side of the hearing aid makes removing the Silk 1NX a simple task. 


Size:

Length: 15mm

Width: 4mm

Height (at battery end): 10mm

Videos

How To Replace Wax Guards On Silk Hearing Aids

How to buy

Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens: 

Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)

Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.

Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.

If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.  

Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.  

Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test. 

If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.

Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.

Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, some can be done remotely if you've downloaded the Signia App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times. 

If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.

Warranty

The warranty covers manufacturing and material defects in the hearing aid itself.
The warranty does not cover accidental loss or damage.
Most home insurance policies will allow you to add hearing aids as a separate item to your policy in the event of accidental loss or damage.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.

FAQs
How do I know if it will fit my ear?

The Signia Silk 1Nx is one of the world’s smallest instant fit hearing aids, and Signia report an extremely high rate of physical fitting success. But, if you’re not happy with the result in your own ear, our 30 day return period allows for a no-quibble full product refund. 

What if it doesn’t work for me?

If anything about the physical fitting or sound is not to your liking, you can return the Silk 1NX for a full refund within the first 30 days of receipt. Please do however feel free to contact us to see if the problem can be resolved with a remote fine tuning session arranged direct to your hearing aids via your Smartphone!

Should I get one or two?

If an evaluation by a hearing professional indicates that you have hearing loss in both ears, and especially where the degree of loss is similar, two hearing aids are usually recommended.  While it may be tempting to try to limit the cost by going with a single hearing aid, wearing just one hearing aid may not give you maximum benefit in some difficult listening situations.

How much are the running costs of the Silk?

The following items will need to be replaced on the Silk: 
Battery: budget 6-7 batteries per month (6 batteries in a pack).
Click Sleeve dome:  replace the dome every 8 weeks on average (6 domes in a pack).
Wax guard: change the wax guard every 8 weeks on average (8 in a pack).

How do I control the Silk?

There are no user controls on the Silk; but the free Signia App will allow access to change between the 4 listening settings; overall volume within those settings if need be, as well as make a change in the bass/treble balance. 

If you dont wish to make use of the App, there is an key-fob sized remote control that can be purchased. Click here to view the Signia Mini-pocket remote control. Pairing with the hearing aids is straight-forward (if the remote control is purchased alongside the hearing aids we can pair this for you in house so the remote control is ready to use out the box)

I don’t have a smartphone to download the App?

There is a small pocket remote control available instead of the App which will allow volume and programme changes. The remote control will need to be purchased separately. If ordered at the same time as the Silk, we can pair the remote control for you, but it is a straight-forward procedure to do this at home. You can have both the App and remote control on the same aids. 

How do I arrange a remote fine tuning session?

Email or call our audiologists (audiology@hearingdirect.com) and they will arrange this directly with you. A unique code is supplied to allow changes to be loaded into your hearing aids via the Signia app on your smartphone.  

How do I download the app?

Apple devices: The Signia app is compatible with all Apple devices with the iOS version 9.3 and higher and can be found on the app store.

Android devices: The Signia app is compatible with most of the Android (Android 5.0 and higher) devices and can be found on the app store.

The Signia App is required in order to switch between the 4 listening programmes and to change volume or adjust the bass/treble balance. If you do not wish to use the App, these changes can be made via a physical remote control – the ‘MiniPocket’ remote. Please note the Minipocket device will need to be purchased separately. Note that tone control changes are not offered on the remote control. 

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Dispatched First Class

Within 24 hours
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Programmable

Programmable to an audiogram
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Volume

Adjustable volume
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Batteries

Size 10 / 4-5 days

Is the Signia Cross Silk X right for you?

  • Pros

  • Straight-forward to fit in the ear
  • Our smallest in-the-ear product
  • Controlled via smartphone App
  • Programmable to your audiogram & free remote fine-tuning for the life of the product
  • 30 day money back return if not suitable
  • 24 month manufacturer warranty

  • Cons

  • Cleaning and/or changing the wax guard can be fiddly
  • Moisture / wax build up in the ear canal can damage the components
  • Smallest hearing aid battery used - life per battery about 4 days

Not quite right?

Compare to other In the Ear hearing aids
Price (Each) Programmable Volume Control Tinnitus Masking Noise Reduction HD music Battery
HD 230 £206.10 Size 10 / 4-5 days
Signia Active - Rechargeable in-the-ear hearing aid £599.00 Rechargeable / 24 hours from a full charge
Signia Active Pro £1,399.98 Rechargeable / 24 hours from a full charge
Signia Cross Silk X £298.00 Size 10 / 4-5 days
Signia Motion P 3px £349.00 Size 13 / 7-8 days
Signia Silk 1Nx £298.00 Size 10 / 4-5 days
Signia Silk 3Nx £398.00 Size 10 / 4-5 days
Signia Silk 5Nx £498.00 Size 10 / 4-5 days
Signia Silk 7Nx £649.00 Size 10 / 4-5 days
Styletto 3AX Rechargeable £1,145.00 Rechargeable / 20 hours of run time
Styletto 5AX Rechargeable £1,345.00 Rechargeable / 20 hours of run time
Styletto 7AX Rechargeable £1,595.00 Rechargeable / 20 hours of run time

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Hearing care for all

At Hearing Direct our mission is to significantly improve the lives of people with a hearing impairment. We do this by providing affordable, convenient and industry-leading products and services to suit all lifestyles and budgets. We are committed to shining a spotlight on hearing care and actively promote regular hearing checks for all adults, just like you would have a regular dentist or optometrist check-up. Hearing loss detected early is significantly easier to treat.


Our model ensures we can offer our customers top-of-the range products and accessories at affordable prices and our HDcare offering ensures you are guided through the entire process. Quite simply we’re here for ears and years.


Find out more about Hearing Direct and speak to us today for free, impartial advice and to understand how we can support you to improve your life through better hearing.

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