A multifunctional hearing aid for a love at first sound experience

Phonak Audeo Marvel M50 RIC

£945.00 each |
£1,845.00 per pair
In Stock
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Overview

N.B. These aids require programming and configuration, so delivery can take up to 10 days.

Overview by Bev Carter (Hearing aid audiologist):

Having worked with Phonak hearing aids for many years I am thrilled to be adding the Audeo Marvels to the Hearing Direct portfolio.  

There are 3 main aspects I focus on when talking about the benefits of the Marvel. Firstly, the sound - as an audiologist I appreciate the many tools available within Phonak's programming software to help ensure as comfortable a listening experience as possible. For the wearer, the technology in the M50 automatically applies all the algorithms. 

Secondly the Bluetooth connectivity is fabulous for those looking for better hearing on their mobile phones. This feature is ready to go as soon as you've received your hearing aid. Pairing the hearing aids to your mobile is the same as pairing any other Bluetooth enabled device. Then calls, and any other audio from your phone can be streamed directly to your hearing aids. Even better than a hands-free headset in my opinion, as the sound is now amplified specifically for your needs. The wireless connectivity features dont just include Bluetooth - be sure to have a look at the additonal information in the 'Connections' tab for how to make use of the Marvel's 'Airstream' and 'RogerDirect' features.   

Thirdly I love the rechargeability. It's so easy to use and the fact that you get a full day's use from a full charge (including streaming!) shows how much rechargeable hearing aid technology has moved on. If for any reason the rechargeability doesnt work for your lifestyle, the 312 battery version is available with all the same sound and connection features. 

Please do get in touch with me directly with any further questions:

help@hearingdirect.com 

0800 0321301 / 01264 313110

 

Is the Phonak Audeo Marvel M50 RIC right for you?

  • Pros

  • RIC design - product remains discreet without compromising power or features
  • Direct streaming from mobiles via bluetooth
  • Programmable to an audiogram and free fine tuning for the life of the product
  • 30 day money back return if not suitable
  • 24 month manufacturer warranty
  • Cons

  • Reasonable dexterity required when replacing dome and wax filter
  • Wearing thick-framed spectables alongside can take some getting used to

Features

The Phonak Audeo Marvel M50 is available in two colours - silver gray or champagne; and you have a choice to power via a built-in lithium-ion rechargeable battery or by disposable size 312 hearing aid batteries


The rechargeable M50-R is very slightly wider at its base compared to the 312 battery version, but all other aspects are the same.  

M-Rechargeable = 26mm height x 10mm depth x 8mm spine (1.02" x 0.39" x 0.3")


The Phonak Audeo Marvel is a RIC (receiver-in-canal) design hearing aid. The speaker component (called the receiver) is positioned in the ear canal itself, at the end of a very thin wire which connects it to the rest of the hearing aid behind the ear. There are a number of advantages to this positioning - one of which is a reduced risk of acoustic feedback or whistling. 


A grey coloured soft silicon dome is attached to the end of the wire. The domes are available in a number of different styles and sizes. As standard, a medium 'open' dome is sent with the Audeo Marvel; but other domes sizes are also included as part of the trial.  


The receiver/speaker wires are available in 4 different lengths - we send a medium (size 2) wire as standard. If you have worn behind the ear hearing aids with tubings or wires that are marked as size 3 or 4, you may need a slightly longer length wire. Do contact us if this is the case and we will adjust the set up of your order.   


Audeo Marvel hearing aids are your ultimate choice for clear, rich sound in various listening situations.  Each hearing aid under the Marvel platform is packed with cutting-edge Phonak technologies. 

The 'AutoSense OS™ 3.0' is the key ingredient in providing great sound. In the M50, the hearing aid constantly monitors incoming sound and will swtich between three settings best suited for 'calm listening' in quiet; for listening to speech in noise or for providing listening comfort in noise. AutoSense OS also has two further automatic settings when you're listening to streamed audio. It will optimise sound quality for streamed speech or streamed music automatically.


If you have sent us your audiogram in advance, the Phonak Audeo Marvel will be programmed to match your audiogram. 

If you dont have an audiogram and have not discussed your requirements with us, our default setting, which caters for a mild to moderate, high-frequency hearing loss will be used to create the start up profile.


A music programme will be added as a programme choice - in the second programme position and if you have ordered the 312 battery version, a telecoil programme will be activated in the third programme position.  


Please note that lisening settings for tinnitus management are not included as standard. These are available, but must be discussed with our audiologists before placing the order.    


The Phonak Audeo Marvel can be used as a stand-alone hearing aid; but a host of different connections should you wish to embrace enhanced technologies and accessory products. 

 

Bluetooth connection is available as standard, use your Audeo Marvel hearing aids as headphones for audio from any Bluetooth compatible mobile phone or tablet.  

Many users make use of the free to download smartphone App - myPhonak - for Android or iOS devices.   

The myPhonak app allows for control of volume, programmes, some frequency levels and speech focus. Remote fine tuning can also be arranged via the app. 


Phonak PartnerMic - Attach to your speaking partner and get their speech streamed directly to your hearing aid. Perfect for further enhancing one-to-one conversations in noisy environments.


TV Connector - connect to your TV and stream the sound directly to your hearing aids within a 15 metre range (currently out of stock)


Phonak Roger iN devices: The gold standard in providing additional hearing support in challenging listening environments. The Roger iN microphones transmit sound input directly to the Phonak Audeo Marvel hearing aids. The required Roger receivers are built into the iN device. 


Phonak Roger Select iN

Phonak Roger On iN 

Phonak TableMic II iN


Phonak myCall-to-Text smartphone app allows you to hear the conversation in Audeo Marvel hearing aids, and read in real time, what the person on the other end of the phone says. A free version of the myCall-to-Text app is available for Android or iOS. 


We will send everything you need to try out your Audeo Marvel hearing aid/s, neatly packaged in a smart travel case.

Phonak 4.0 open medium dome - this will be attached to the hearing aid as standard

Phonak 4.0 open small dome (sample, one per aid)  

Phonak 4.0 power medium dome (sample, one per aid)

Phonak 4.0 vented medium dome (sample, one per aid)

Phonak Cerushield spare wax guard pack

Phonak Mini Charger if you have ordered the M50 rechargeable version - one charger per pair 

312 hearing aid batteries - a pack of 6 per aid, if you have ordered the 312 battery operated version

Phonak Audeo Marvel Rechargeable User guide 

Phonak Audeo Marvel 312T User guide 

 

If you wish to make use of the myPhonak app, you may wish to check out compatibility with your smartphone and connection instructions in advance of ordering:

https://www.phonak.com/com/en/support/product-support/compatibility.html

Packaging for Audeo Marvel 312 battery operated

 


AutoSense 3.0 OS
Automatically switches between 2 listening settings: quiet & speech in noise 
Automatically switches between 3 listening settings: quiet, speech in noise and comfort in noise
Automatically switches between 4 listening settings: quiet, speech in noise, music and comfort in noise
Automatically switches between 7 listening settings: quiet, speech in noise (quiet and loud), music; comfort in noise; car; comfort in echo
Bluetooth for iOS / Android
Yes
Yes
Yes
Yes
Real ear Sound
No
Yes
Yes
Yes
Sound relax
No
No
Yes
Yes
WindBlock
No
No
Yes
Yes
EchoBlock
No
No
No
Yes
Tinnitus noise generator
Yes
Yes
Yes
Yes
Environmental balance
No
Yes
Yes
Yes
Fine tuning channels
8
12
16
20

Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens: 

Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)

Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.


Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.

If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.  

Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.  

Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test

If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.


Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.

Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, these can be done remotely if you've downloaded the MyPhonak App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times. 

If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.


Looks and size

The Phonak Audeo Marvel M50 is available in two colours - silver gray or champagne; and you have a choice to power via a built-in lithium-ion rechargeable battery or by disposable size 312 hearing aid batteries


The rechargeable M50-R is very slightly wider at its base compared to the 312 battery version, but all other aspects are the same.  

M-Rechargeable = 26mm height x 10mm depth x 8mm spine (1.02" x 0.39" x 0.3")


The Phonak Audeo Marvel is a RIC (receiver-in-canal) design hearing aid. The speaker component (called the receiver) is positioned in the ear canal itself, at the end of a very thin wire which connects it to the rest of the hearing aid behind the ear. There are a number of advantages to this positioning - one of which is a reduced risk of acoustic feedback or whistling. 


A grey coloured soft silicon dome is attached to the end of the wire. The domes are available in a number of different styles and sizes. As standard, a medium 'open' dome is sent with the Audeo Marvel; but other domes sizes are also included as part of the trial.  


The receiver/speaker wires are available in 4 different lengths - we send a medium (size 2) wire as standard. If you have worn behind the ear hearing aids with tubings or wires that are marked as size 3 or 4, you may need a slightly longer length wire. Do contact us if this is the case and we will adjust the set up of your order.   


Sound and connections

Audeo Marvel hearing aids are your ultimate choice for clear, rich sound in various listening situations.  Each hearing aid under the Marvel platform is packed with cutting-edge Phonak technologies. 

The 'AutoSense OS™ 3.0' is the key ingredient in providing great sound. In the M50, the hearing aid constantly monitors incoming sound and will swtich between three settings best suited for 'calm listening' in quiet; for listening to speech in noise or for providing listening comfort in noise. AutoSense OS also has two further automatic settings when you're listening to streamed audio. It will optimise sound quality for streamed speech or streamed music automatically.


If you have sent us your audiogram in advance, the Phonak Audeo Marvel will be programmed to match your audiogram. 

If you dont have an audiogram and have not discussed your requirements with us, our default setting, which caters for a mild to moderate, high-frequency hearing loss will be used to create the start up profile.


A music programme will be added as a programme choice - in the second programme position and if you have ordered the 312 battery version, a telecoil programme will be activated in the third programme position.  


Please note that lisening settings for tinnitus management are not included as standard. These are available, but must be discussed with our audiologists before placing the order.    


The Phonak Audeo Marvel can be used as a stand-alone hearing aid; but a host of different connections should you wish to embrace enhanced technologies and accessory products. 

 

Bluetooth connection is available as standard, use your Audeo Marvel hearing aids as headphones for audio from any Bluetooth compatible mobile phone or tablet.  

Many users make use of the free to download smartphone App - myPhonak - for Android or iOS devices.   

The myPhonak app allows for control of volume, programmes, some frequency levels and speech focus. Remote fine tuning can also be arranged via the app. 


Phonak PartnerMic - Attach to your speaking partner and get their speech streamed directly to your hearing aid. Perfect for further enhancing one-to-one conversations in noisy environments.


TV Connector - connect to your TV and stream the sound directly to your hearing aids within a 15 metre range (currently out of stock)


Phonak Roger iN devices: The gold standard in providing additional hearing support in challenging listening environments. The Roger iN microphones transmit sound input directly to the Phonak Audeo Marvel hearing aids. The required Roger receivers are built into the iN device. 


Phonak Roger Select iN

Phonak Roger On iN 

Phonak TableMic II iN


Phonak myCall-to-Text smartphone app allows you to hear the conversation in Audeo Marvel hearing aids, and read in real time, what the person on the other end of the phone says. A free version of the myCall-to-Text app is available for Android or iOS. 


What's in the box

We will send everything you need to try out your Audeo Marvel hearing aid/s, neatly packaged in a smart travel case.

Phonak 4.0 open medium dome - this will be attached to the hearing aid as standard

Phonak 4.0 open small dome (sample, one per aid)  

Phonak 4.0 power medium dome (sample, one per aid)

Phonak 4.0 vented medium dome (sample, one per aid)

Phonak Cerushield spare wax guard pack

Phonak Mini Charger if you have ordered the M50 rechargeable version - one charger per pair 

312 hearing aid batteries - a pack of 6 per aid, if you have ordered the 312 battery operated version

Phonak Audeo Marvel Rechargeable User guide 

Phonak Audeo Marvel 312T User guide 

 

If you wish to make use of the myPhonak app, you may wish to check out compatibility with your smartphone and connection instructions in advance of ordering:

https://www.phonak.com/com/en/support/product-support/compatibility.html

Packaging for Audeo Marvel 312 battery operated

 

Comparison

AutoSense 3.0 OS
Automatically switches between 2 listening settings: quiet & speech in noise 
Automatically switches between 3 listening settings: quiet, speech in noise and comfort in noise
Automatically switches between 4 listening settings: quiet, speech in noise, music and comfort in noise
Automatically switches between 7 listening settings: quiet, speech in noise (quiet and loud), music; comfort in noise; car; comfort in echo
Bluetooth for iOS / Android
Yes
Yes
Yes
Yes
Real ear Sound
No
Yes
Yes
Yes
Sound relax
No
No
Yes
Yes
WindBlock
No
No
Yes
Yes
EchoBlock
No
No
No
Yes
Tinnitus noise generator
Yes
Yes
Yes
Yes
Environmental balance
No
Yes
Yes
Yes
Fine tuning channels
8
12
16
20
How to buy

Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens: 

Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)

Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.


Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.

If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.  

Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.  

Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test

If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.


Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.

Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, these can be done remotely if you've downloaded the MyPhonak App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times. 

If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.

Videos


FAQs

Here's answers to the frequently asked questions about the Phonak Audeo Marvel M50 RIC
What if it doesn't work for me?

If anything about the physical fitting or sound is not to your liking, you can return the Audeo Marvel for a full refund within the first 30 days of receipt. Please do however feel free to contact us to see if the problem can be resolved with a remote fine tuning session arranged direct to your hearing aids via the myPhonak smartphone app.

Should I get one or two?

If an evaluation by a hearing professional indicates that you have hearing loss in both ears, and especially where the degree of loss is similar, two hearing aids are usually recommended.  While it may be tempting to try to limit the cost by going with a single hearing aid, wearing just one hearing aid may not give you maximum benefit in some difficult listening situations. In the Phonak Audeo Marvel, some of the technology (Binaural VoiceStream Technology) has been developed precisely with two ears in mind.

How do I control the Phonak Audeo Marvel?

The multi-function button on the spine of the hearing aid will be set to allow volume changes, programme changes; as well as for accepting and ending phone calls. 

The myPhonak app can also be used to control the hearing aid's settings. 


The Phonak RemoteControl is available as an optional extra for those requring a more basic remote control. 

Tell me more about the rechargeable version - how long does the rechargeable battery last?

The rechargeable battery has an estimated life-span of 6 years.

Using the mini-charger is straight-forward. It's powered via USB cable. 

The hearing aids are switched on automatically when removed from the charger and turn off when placed back in the charging case.

A full charge takes 3 hours, but the hearing aids will be up to 80% charged after 1.5 hours. 

A full charge will provide a day's full use of the hearing aid and streaming. 




Do I need to replace the dome?

Yes, the dome will need to be replaced approximately every 3-4 months. This is a straight-forward procedure: 

What wax protection system is used?

The Phonak Audeo Marvel receiver wires have a Cerushield wax guard on the end. This will need to be checked regularly (the dome needs to be removed to do this). If the Cerushield is blocked it must be replaced:


The wire isn't staying in my ear securely - what should I do?

A retention can be added to the receiver wire to help keep it anchored in the ear canal.