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Signia Motion 13 1Nx Digital Hearing Aid

Sold out
Original price £0.00 - Original price £0.00
Original price £0.00
£299.00
£299.00 - £550.00
Current price £299.00
Which Ear: Left
Colour: Beige
Overview

The Signia Motion 13 1NX offers excellent quality of sound at an affordable price. Hearing Direct are proud to be partnering with Signia Hearing, one of the world’s largest hearing aid manufacturers, to offer the Signia Motion 13 1NX to our customers, continuing our 10 year history of providing hearing aids directly to your home.

An ergonomically designed casing gives a discreet and comfortable fitting behind-the-ear, whilst  housing one of the bigger (size 13) hearing batteries for a great battery life.  The video on the right shows one of our own staff members wearing it.  

The Signia Motion 13 1NX can be completely tailored to each users’ needs. 

If you require a straight-forward, easy to use, stand-alone hearing aid; the Signia Motion 13 1NX is good to go.

If however you wish to make use of all the available technology the Signia Motion 13 1NX:

  • Can be controlled via the free-to-download Signia App
  • Is ‘Made for iPhone’ – allowing phone calls to be streamed directly from Apple iPhones.
  • Can be paired to the Signia Streamline Mic - an additional accessory that can be purchased to enable your hearing aids to link your Android smartphone. The Streamline Mic then has an added bonus of being able to function as a remote microphone – place the Streamline Mic with a speaker up to 20 metres away and the sound will be fed directly to your Motion 13 1NX aid/s
  • Can be paired to the Signia StreamLine TV - another optional accessory that enables audio from your television to be fed directly into your Motion 13 1NX hearing aids. All controlled via the Signia App
Key Features

Sounds

Best suited for mild to moderate hearing losses – although do feel free to send us a copy of your hearing test results as more moderate-severe losses may be able to be accommodated. 

The Signia Motion 13 1NX offers a host of sound processing features including:  

  • 16 sound processing channels – providing a clear reproduction of incoming sound
  • 4 listening programmes – can be configured to your unique listening needs
  • Automatic Directionality (using 2 microphones) – helps to reduce background noise behind and beside you giving better to focus on what's in front of you
  • Noise reduction – enhancing listening comfort 
  • Advanced feedback management - helps prevent unwanted whistling
  • Direct streaming for iPhone calls (controlled via the Signia App)

 

If you have sent us your audiogram in advance; the Signia Motion 13 1NX will be pre-programmed before dispatch with the start-up amplification profile based on your audiogram. 

If you do not have an audiogram; our default setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the start-up profile. 

Unless otherwise discussed with our audiologists, the 4 listening programs will be set for: 

  • Universal – general one to one listening or for quieter environments
  • Noisy environment 
  • Music 
  • Phone – acoustic phone

If you wish to have telecoil pick up (a loop setting) – we must be informed prior to or at the time of your order; as the telecoil component will need to be added to your hearing aid/s. 

Looks

The Signia Motion 13 1NX can be ordered in beige or silver. Its ergonomic shape sits snugly and discreetly behind your ear, with a thin silicon-plastic tubing directing the amplified sound into the ear canal. A ‘dome’ is attached to the end of the thin tubing, helping the thin tubing sit comfortably in the ear canal. The thin tubing should sit close to the side of the head, and when in place correctly, offers a discreet fitting. The tubings have numbers printed onto them – designating red for the right-sided tubings and ear and blue for left sided tubings.  

A multi-function switch on the spine of the Motion can be configured in various ways, but as standard we set it to work as a volume control (short press up & down to increase / decrease the volume) and a longer press up & down to change between listening programmes. 

An invisible water-resistant coating has been added to the internal components. This helps to repel moisture, and prolongs its working life. It has an ‘IP68’ protection rating. Devices with this international standard rating are deemed resistant enough to submersion in water up to a maximum depth of 1.5m underwater for up to 30 minutes.


Dimensions: 30mm x 10mm x 8mm (Height, Depth, Spine width)

What’s in the box

The Signia Motion 13 1NX is sent with everything you’ll need to try the aid at home: 

 

How to buy

Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens: 

Select which ear you wish to wear the hearing aid on (left / right / both); the colour and how to want the aid to be powered - and add to basket. Check-out and purchase with Visa / Mastercard or PayPal (where there is a 'Pay-in-3' option for an interest-free 3 month split payment plan)

Your order will be posted directly to you via Royal Mail for a 30 day home trial. Everything you need to try the aid for this period is included.


Many customers have a copy of their audiogram (hearing test result on a graph) from an NHS appointment or from one of the high street stores and will email us a copy before ordering - audiology@hearingdirect.com.

If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.  

Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.  

Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test

If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.


Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.

Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, some can be done remotely if you've downloaded the Signia App – or we can reprogramme in house if the aid is posted back. Email or call us and we will help immediately or set up a time to discuss your requirements in more detail. If you choose to send the hearing aid back to us in the post for reprogramming we will extend your 30 day trial by a week to account for postage times. 

If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.

Maintenance 

How much will it cost to run the Signia Motion? The following items will need to be replaced:

  • Battery:budget 3.5 batteries per month (6 batteries in a pack)
  • Dome:change the dome every month on average (10 domes in a pack)
  • Tubing:change the tubing every 3-4 months (single tubings can be purchased, or in a pack of 5)

All the assistance you need with your hearing aid is available by videos through this link but here are the most important ones for you:

    How do I turn the Signia Motion On/off? There is no on/off switch, just insert battery, close / open battery door. 

    How do I work the controls? There is a multi-function button to change between 2 settings. A short press up or down will change volume, a 1-2 second longer press will change programme. The settings can also be changed via the Signia App so you don’t have to touch the hearing aid at all; or the Signia miniPocket remote control if you don’t wish to use a smartphone App. 

    How do I clean the hearing aid?  The most important part of maintenance involves cleaning the tubing and dome. These have a very narrow and small opening where the amplified sound comes out, and it is very easy for this to become blocked with wax, even after first use. The domes and tubings are not included in the hearing aid warranty as they are considered replaceable accessories. Domes can be removed from the tubings (pull off) and cleaned separately – taking extreme care to push back onto the tubing securely. The cleaning wire is a useful tool to use to thread all the way through the tubing (once removed by twisting it off the top of the hearing aid) to ensure no moisture / wax build up. 

     

     

    Warranty

    2 Year Hearing Aid Warranty


    The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.


    Warranty Limitation


    This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.


    Out of Warranty Hearing Aid Repair


    If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for £250.00 Out of warranty repairs are guaranteed for a period of 6 months. (Please note this will only cover mechanical failure of the device for up to 4 years from the original purchase date)

    Shipping

    United Kingdom Delivery Options and Prices

    For hearing aids, we aim to program and dispatch within 5 working days of receiving your order. If we are unable to do this for any reason, we will contact you.
    Delivery Option Price Estimated Delivery Time
    Royal Mail Tracked 48 £3.49 (FREE On Orders Over £35)

    3 - 5 working days

    Royal Mail Tracked 24 £3.99 (Only £1.50 on orders over £35)

    1 - 2 working days

    Fully Tracked Special Delivery by 1pm £9.99 (On all orders taken by 15.00) Free on Hearing Aids Guaranteed next working day by 1 pm

     
    International Delivery 

    Delivery Option Price Estimated Delivery Time
    Royal Mail International (Standard) £6.99 5 - 10 working days
    Royal Mail International (Express) £12.99 3 - 4 working days

    Please note that orders must be placed by 12pm Monday to Friday to guarantee next-day delivery. Orders are also not shipped over the weekend. 

    Delivery of the Goods will be made to the address provided by you at the time of placing your Order.

    If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.

    Returns

    Our 30-day, money back guarantee is exactly that - if you are unhappy with any item you have bought from Hearing Direct International, you have the right to return within 30 days after it has been dispatched, for a replacement or full product refund.

    What do I need to know about returning a phone or assistive listening device?

    These products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact. 

    N.B. We would not consider an item to be re-saleable if:

    • The box or contents are dirty or damaged.
    • Personal data or phone numbers have been added.
    • The original contents are damaged or missing.

    Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of £7.50 that will be deducted from the refund. All returns will be quality assessed prior to refunding.

    What do I need to know about hearing aids?

    Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £60 will be deducted from your refund as this affects our return policy with the supplier. 

    What do I need to know about returning hearing aid accessories?

    These products must be returned, in their original packaging, un-opened and in a brand new, saleable condition. All returns will be quality assessed prior to refunding.

    Please note we are unable to accept returns outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered. 

    To return goods you need to contact us to obtain a Return Authorisation Number (RAN). 

    You can request a RAN by emailing customerservices@hearingdirect.com or calling us on 01264 313110 or 0800 032 1301. The RAN should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice. We recommend you obtain proof of postage from the post office when returning any item to us.

    You will be notified by email or in writing when your returned goods have been received by us.

    For more details, see "Your right to cancel", in the terms and conditions. Your statutory rights are not affected.

    When does the 30-day period start?

    We will stamp your receipt with a date when we put it in the post. The 30-day period will start from this date; returns must have a posting date no more than 30 days after this dispatch date.

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    Dispatched First Class

    Within 24 hours

    hearing direct programmable

    Programmable

    Programmable to an audiogram

    hearing direct volume

    Volume

    Adjustable volume

    hearing direct battery

    Batteries

    Size 13 / 7-8 days

    Is the Signia Motion 13 1Nx Digital Hearing Aid right for you?

    Pros Cons
    • Long battery life (size 13)
    • Water resistant casing
    • Programmable to your audiogram & free fine-tuning for the life of the product
    • Direct streaming of calls from iPhones
    • Add on accessories available for Android / TV and remote mic streaming
    • 24 month manufacturer warranty
    • More tricky to wear alongside glasses frames and face-masks

    Not quite right?

    Compare to other Behind the Ear hearing aids

    Price (Each) Programmable Volume Control Moisture Resistant Noise Reduction Speech Focus Battery
    HD Bliss 2 £125.00 Rechargeable
    HD Bliss 4 £160.00 Rechargeable
    Signia Motion 13 1Nx £299.00 Size 13 7-8 days
    Signia Pure Charge&Go 1AX £695.00 Rechargeable Charge last up to 24 hours
    Signia Pure Charge&Go 3AX £995.00 Rechargeable Charge last up to 24 hours
    Signia Pure Charge&Go 7AX £1,395.00 Rechargeable Charge last up to 24 hours
    Styletto 1X Rechargeable £499.00 Rechargeable 17 hours of use per charge
    Unitron Moxi Blu 3 Hearing Aid £945.00 Rechargeable
    Unitron Moxi Blu 5 Hearing Aid £1,195.00 Rechargeable
    Unitron Moxi Blu 7 Hearing Aid £1,225.00 Rechargeable
    Unitron Moxi Blu 9 Hearing Aid £1,750.00 Rechargeable

    Reviews

    Some of our customers' experiences

    FAQs

    How do I know if it will fit my ear?

    The size 2 tubing included as standard fits more than 80% of our customers comfortably - but we have shorter or longer tubing if need be and will send out to you free of charge if need be. A number of different sizes and styles of dome designs can also be used. A smaller dome can help to minimise the ear canal feeling blocked up; but a bigger dome may be required to prevent amplified sound leaking back out the ear canal and creating feedback (whistling). 

    How do I know if the sound will be right for me?

    If you have a copy of a hearing test available you can send it to us and we can confirm if the Signia Motion 1NX can cover your hearing loss. If you order without providing a hearing test result, you will be trying out its standard settings, which cater for mild to moderate, mainly high frequency hearing loss.

    Should I get one or two?

    If an evaluation by a hearing professional indicates that you have hearing loss in both ears, and especially where the degree of loss is similar, two hearing aids are usually recommended. 

    While it may be tempting to try to limit the cost by going with a single hearing aid, wearing just one hearing aid may not give you maximum benefit in some difficult listening situations

    What kind of mobile do I need for the App?

    Apple devices: The Signia app is compatible with all Apple devices with the iOS version 9.3 and higher. 

    Android devices: The Signia app is compatible with most of the Android (Android 5.0 and higher) devices

    The Signia App allows the user to switch between the 4 listening programmes and to change volume or adjust the bass/treble balance. Please note that if you have a pair of Motion 1NX aids, the changes done on the App will automatically occur for both aids. 

    If you do not wish to use the App, these changes can be made on the aid itself, or via a physical remote control – the ‘MiniPocket’ remote. Please note the Minipocket device will need to be purchased separately. 

    Can I speak to an audiologist?
    Of course! Our friendly audiology team is available Monday to Friday to assist you with any query you have. Feel free to email them at help@hearingdirect.com or give them a call on 0800 032 1301 You can also book a free consultation with one of them via our audiology consultation portal 
    How do I arrange a remote fine tuning

    Some changes to the programming of the Signia Motion 1NX can be done remotely without needing to return the hearing aid to us. The Signia App is required for this. Email or call our audiologists (audiology@hearingdirect.com) and they will arrange this directly with you. A unique code is supplied to allow changes to be loaded into your hearing aids via your smartphone & Signia App

    What if it doesn't work for me?

    If anything about the physical fitting or sound is not to your liking, you can return the Signia Motion for a full refund within the first 30 days of receipt. Do of course feel free to contact us to see if the problem can be resolved with change of dome or a remote fine tuning.