HD Bliss 2 Digital Hearing Aid
Our latest HD Bliss 2 is the perfect pre-programmed solution for those situations where speech clarity is an issue.
Great for everyday listening, TV, and small group situations.
Rechargeable with a simple rocker switch for volume and program change.
This model comes with 2 program settings.
- Noisy Environment
Each pair of devices comes with a selection of fitting tips in small, medium, and large.
Size 2 tubing as standard with an additional set of size 1 tubing for comfort if required.
What's inside the box?
Looks and size
The HD2 is remarkably compact and unobtrusive, sitting comfortably behind the ear, complete with barely visible thin tubing.
The thin silicon tubing directs the amplified sound into the ear canal. A ‘dome’ is attached to the end of the thin tubing. The dome helps the thin tubing sit comfortably in the ear canal. The thin tubing should sit close to the side of the head, and when in place correctly, offers an extremely discreet fitting.
The HD2 has a rocker switch for volume control and program change together with a low battery warning indicator.
- Intelligent volume recording
- Level 1 wind noise manager
- Level 1 loud sound block
- Multi-channel noise reduction
- Level 1 loud sound block
12 month Hearing Aid Warranty
The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.
Out of Warranty Hearing Aid Repair
If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for £250.00 Out of warranty repairs are guaranteed for a period of 6 months. (Please note this will only cover mechanical failure of the device for up to 4 years from the original purchase date)
United Kingdom Delivery Options and Prices
Please note: Delivery time for all Hearing Aid orders is currently 7-10 working days
|Estimated Delivery Time
|Royal Mail 2nd Class
|£3.49 (FREE On Orders Over £35)
3 - 5 working days
|Royal Mail 1st Class
|£3.99 (Only £1.50 on orders over £35)
1 - 2 working days
|Special Delivery by 1pm
|£9.99 (On all orders taken by 15.00)
|1 working day
|Estimated Delivery Time
|Royal Mail International (Standard)
|5 - 10 working days
|Royal Mail International (Express)
|3 - 4 working days
We will make reasonable endeavours to ensure your goods are dispatched to you as quickly as possible after placing your order. In most cases we will dispatch your Goods within 48 hours of order receipt; we will contact you if, for any reason, this is not possible. All orders will be delivered by 2nd Class Royal Mail unless our next day delivery service is selected (whereupon we will dispatch using Royal Mail Special Delivery) or Royal Mail 1st class or International delivery options are selected.
Please note that orders must be placed by 12pm Monday to Friday to guarantee next day delivery. Orders are also not shipped over the weekend.
Delivery of the Goods will be made to the address provided by you at the time of placing your Order.
If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.
Our 30-day, money back guarantee is exactly that - if you are unhappy with any item you have bought from Hearing Direct International, you have the right to return within 30 days after it has been dispatched, for a replacement or full product refund.
What do I need to know about returning a phone or assistive listening device?
These products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact.
N.B. We would not consider an item to be re-saleable if:
- The box or contents are dirty or damaged.
- Personal data or phone numbers have been added.
- The original contents are damaged or missing.
Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of £7.50 that will be deducted from the refund. All returns will be quality assessed prior to refunding.
What do I need to know about hearing aids?
Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £60 will be deducted from your refund as this affects our return policy with the supplier.
What do I need to know about returning hearing aid accessories?
These products must be returned, in their original packaging, un-opened and in a brand new, saleable condition. All returns will be quality assessed prior to refunding.
Please note we are unable to accept returns outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered.
To return goods you need to contact us to obtain a Return Authorisation Number (RAN).
You can request a RAN by emailing email@example.com or calling us on 01264 313110 or 0800 032 1301. The RAN should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice. We recommend you obtain proof of postage from the post office when returning any item to us.
You will be notified by email or in writing when your returned goods have been received by us.
For more details, see "Your right to cancel", in the terms and conditions. Your statutory rights are not affected.
When does the 30-day period start?
We will stamp your receipt with a date when we put it in the post. The 30-day period will start from this date; returns must have a posting date no more than 30 days after this dispatch date.