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HD 250 Digital Hearing Aid


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Small and perfectly formed – the HD250 hearing aid.

There are so many extras that come with hearing aids these days. It’s difficult to work out what you really need to enhance your listening experience. The HD250 is packed full of all the best bits, without compromising on user-friendly design. As an in-the-ear device, it’s small, incredibly discreet and comfortable to wear. There’s no need to visit an audiologist for a fitting, as one size fits all. As for the price – it’s remarkably good, given the level of technology on offer. Why not check it out for yourself?

Why consider the HD 250 from HearingDirect?

  • Fantastic savings - unlike the high street stores, we are an on-line retailer with fewer overheads. As such, we can offer quality products at exceptional prices.
  • Free and easy delivery service - if you place your order today, you can be in receipt of your hearing aid at your own home within the next few days. Order on-line or call us.
  • Hearing aids are pre-programmed – to assume a high-frequency requirement most commonly linked to age related hearing loss. They can however be altered to meet your specific needs. All you need to do is send us your most recent audiogram to and we will re-set it accordingly.
  • Barely visible when worn - being an in-the-ear device (ITE) and exceptionally small, it’s both unobtrusive and comfortable to wear.
  • One size fits all - there’s no need for ear impressions. The HD 250 is also supplied with three different sized silicon tips for additional comfort.


The bare facts about this model

It can be a frustrating experience, being surrounded by conversation you simply can’t access because of inconsistent sound levels and background noise. The HD 250 will enable you to relax and participate with your friends. Sound levels will automatically adjust to fit in with your listening environment, using the tri-mode layered noise reduction function. The dynamic speech enhancement feature uses a system of compression to enhance soft sound and reduce loud speech to a more equalized and manageable level. With a built in feedback shield, unwanted whistling will also be eradicated. The added convenience of a push button means your hearing aid can be adjusted according to your individual requirements with the minimum amount of fuss.


How to achieve a comfortable fit?

There’s no need to seek help from a professional audiologist to fit this device. You can do this from home; it really is a very simple procedure. The first step is to place the HD 250 directly into your ear, to see if it fits correctly. If you suffer discomfort, or hear whistling sounds once in position, the chances are, you’ll need to use a silicon fitting tip. The device comes with three sizes of tip, small, medium and large. Try each in turn until you find one that suits you. Once fitted comfortably, your hearing device should generate the optimum sound. In the unlikely event you’re unable to achieve satisfaction, just send the device back to us within 30 days of purchase and you will receive a full refund.


Key Features:

  • In-the-ear digital hearing aid
  • Suitable for mild to moderate hearing loss
  • Programmable by HearingDirect
  • Tri-mode layered noise reduction
  • Push button volume control
  • Feedback shield blocks unwanted whistling
  • Dynamic Speech Enhancement
  • Memory change indicator with adjustable frequency and volume levels
  • 3 different sized fitting tips included to ensure a snug fit
  • 12 months full manufacturers warranty
  • Low battery warning
  • Uses a size 10 battery such as the HearingDirect Batteries size 10


To summarize:

The HD 250 represents our most affordable, adjustable, in the ear hearing aid model, with some excellent features to make listening a pleasurable experience. Perfect for those with a mild to moderate hearing loss, this small device comes with three silicon fitting tips that vary in size, to ensure a comfortable fit. The 30-day money back guarantee means you can trial this device safe in the knowledge that if you’re dissatisfied, you will receive a full refund. For a guide on how to fit the HD 250, view our on-line video.

If the concept of an in-the-ear hearing aid is of interest, but you’d prefer a top end specification, check out the HD 390. For our budget range, take a look at the HD 150. For further guidance or for more information, please don’t hesitate to contact a member of our team.



Very pleased!

Review by Larry (Posted on 3/04/2018)
I have Meiniere's disease, and my hearing comes and goes, from not-too-bad to almost deaf. Years ago I went to an audiologist, spent a pile of money, and got a hearing aid that wasn't terribly helpful. Finally gave up using it at all. Fast forward to a couple of months ago, and my hearing was acting up pretty badly. Decided to take the plunge on the HD 250, and I have been very pleased! Much less expensive than the audiologist's product, and I can actually hear again!
It did take a few days to get used to the feeling in my ear, but now I barely notice it, it is actually quite comfortable. I love the little button I can use to turn up the volume if I find I need it...just a quick press, no one even notices I'm doing anything at all. Hearing aid is practically invisible, you really can't see it unless you are looking right at my ear, and at the right angle...and if you aren't looking for it, you probably won't notice it at all...which is nice.
First one is for my left ear, which is the one most consistently bad. However, even my "good" ear needs some help sometimes, so I will be ordering a second one next time they are on sale. N
Star Rating


Review by Bob (Posted on 31/03/2018)
I received my Hearing Aid at the beginning of January. I wasn't too sure whether I would get used to it. However,it is so good and I now feel so much more confident when in conversation. I say "pardon" occasionally...but that's because I haven't yet bought one for my left ear ! I only use it on the second volume setting and the sound is so much more natural than my old NHS BTE device .
Star Rating

Fabulous service

Review by Lesley Jay (Posted on 15/03/2018)
After talking to audiologist Joan and sending my audiogram we decided the HD 250 hearing aid would be perfect for me. Joan advised to try one for my right ear which is slightly worse than the left. I didn’t want a behind the ear type as I’m forever putting on and taking off reading glasses and thought this might be a problem. Oh the joys of getting old, I’m 62!!. My HD arrived in 4 days to France how quick was that! Unfortunately I didn’t read the instructions properly which were actually really clear and put the battery into the aid instead of the battery door and broke it. I emailed Joan who was so understanding. Returned the aid which was returned to me very quickly, repaired free of charge. Then I had earache so couldn’t use it (probably nothing to do with the aid) but to play safe just wore it for a couple of hours a day and gradually building up with Joan’s advice. Joan extended my trial period as I hadn’t had chance to try it out properly. Fantastic service by Hearing Direct. I’m getting used to it. Because it’s an in the ear one it does make year feel blocked but gradually that feeling goes.I can hear the tv better and general noises especially my own voice! The real test will be when I return to the UK in a couple of weeks, my children always say” Mum! Get a hearing aid you are so deaf like Nan and Grandad were!! They should notice the difference! I will do another review when I return. For those who may worry about buying a hearing aid online do not. Joan was so understanding and helpful and can definitely recommend Hearing Direct.

Star Rating

good buy

Review by don hall sr (Posted on 30/12/2017)
love it right ear use third and forth setting only med wax guard
can they b set a little louder 3 and4 need to b set up a little mine is about 4 months old.I will need a new one for left ear to b set the same
Star Rating

Eleven Months Usage

Review by Ian (Posted on 30/10/2017)
I bought my HD 250 last Christmas but deliberately waited to post after a reasonable time so that people could get some idea of how I saw the long term benefits. I can say that this hearing aid has changed my life, I am 57 years old but have always worked in noisy environments and without doubt my ears have been damaged. I was finding it difficult to hear in general conversation and listening to the TV was a chore! I have never had cause to contact hearing direct as the hearing aid worked well straight out of the box. The battery life is great - I use one a week at most. I think that it's probably important to get the silicon adaptor correct. I didn't fit one at first but immediately blocked the wax filter! I have been using the small adaptor for almost a year without issues, If i use the medium one then the benefit is reduced. Since fitting the Silicon adaptor I have only replaced the wax filter once. I am now going to order another for my other ear and a set of silicon adaptors. Not that I need two units but with the one I have in my right ear I can hear whilst being a passenger in a car but find difficulty in hearing whilst driving. My Idea is to wear one at a time whichever suits. BTW no one actually notices that I wear one - until I mention it! All-in-all a fantastic aid.
Star Rating

the 250

Review by drhallsr (Posted on 21/08/2017)
very very nice hearing aid love it have had it for 3 days don't know its in my ear best deal ever
Star Rating

Happy after adjustments

Review by Peter M (Posted on 15/08/2017)
I would just like to say thanks to Joan for the excellent service I received on my purchase of my hearing aid. The only issue was getting the volume correct which was understandable considering this was an on-line purchase. I had to return it twice to get it adjusted and Joan was excellent in both communications and speed of service, I was offered a refund on both occasions if I wasn't satisfied which was very re-assuring. Now that the adjustments have been made the hearing aid is working perfectly.
Star Rating

Very happy

Review by B Bowman (Posted on 9/08/2017)
Got 2 hearing aids from you not long ago, spent a lot of money from two hearing aid shops and i would like to say these the best i ever had. i can watch TV , now and here what they say. i can play golf now and if somebody says look i can hear them.thanks again.
Star Rating


Review by Harlan (Posted on 29/05/2017)
These HD 250s are phenomenal - from a person with moderate hearing loss. This review is unsolicited and uncompensated. None of my friends, my contacts, my family, my wife, or me are associated with HD. Having had a pair of the 250s for a month now has let me use them in most of the enviroments where I would expect to use them including airlines, highway travel, crowded dining rooms, quite one-on-one conversations, and church with loud music. I can hear birds again as well as understanding high-pitched female voices. Background noise is minimized while conversation is clear and distinct. The technology is far, far superior to the behind-the-ear units that I have now retired. The appearance is much more appealing and these are quite comfortable. I feel like my hearing is now nearly restored to the way I remember it. I would rate these 250s ten stars if it were possible.
Star Rating

Great result

Review by Doc C (Posted on 22/05/2017)
My experience working has been nothing less than exceptional! For several months my vice president, has been telling me I needed a hearing test and probably a hearing aid. So, I searched the web for "invisible hearing aids" and found After the online audiogram, I communicated with their outstanding audiologist and shortly thereafter my HD 250 arrived. Did it make a difference? Read these anecdotal comments and see for yourself:
• There are birds singing outside my office every morning...not loud but they're there and I suspect they tweet in the range I could not hear. I hear them now.
• For conference calls, we use a thing called a PolyCom that enables multiple people in the room to hear and speak to others on the call. We did a conference call the weekend right after I got the hearing aid and when setting the volume at our end, it was only showing two bars and I could hear quite well. My vice president asked, "Do you want to hear where you used to have the volume set?" I responded, "Sure". It was deafening and there were no bars left on the volume indicator...volume was all the way to the right. Now I know why when we had conference calls in the past, she sat at her desk and not around the conference table.
• Finally, I've stopped shouting at I just talk to them and in meetings I don't miss anything anymore.
• It's great!
Now that I've had the HD 250 for a while, I find that the fidelity was not what I would like. I have been in touch with and they're sending me a re-programmed HD questions asked but just wanting a satisfied customer. As soon as I receive the new device, I simply send the one I'm currently using back to them. I cannot imagine how their service could be any better than that.
Star Rating

Great product, and even better support

Review by Bob (Posted on 9/05/2017)
Like I said before, I received a HD 250 for my left ear. I had figured, what the heck, for $300 I'll give it a shot. After using for one hour I sat down at my computer and ordered one for my right ear! The right HD 250 that I received had a persistent background hiss. I contacted Hearing Direct by e-mail with my problem, and they sent me a new right unit ASAP. The new HD 250 works great!
Star Rating


Review by Bob (Posted on 26/04/2017)
I received a HD 250 for my left ear. I had figured, what the heck, for $300 I'll give it a shot. After using for one hour I sat down at my computer and ordered one for my right ear!
Star Rating


Review by Catfish (Posted on 24/03/2017)
Very good service and aides work perfect
Star Rating

Amazing value

Review by Jerry (Posted on 25/02/2017)
Buying online with no hearing test I was not sure what to expect. The hearing aid works perfectly and is very comfortable. I do not even feel it at all.
Star Rating

Superb. Cannot recommend highly enough.

Review by Nige (Posted on 20/02/2017)
I finally admitted I had a hearing problem d was prescribed an NHS BTE Phonak aid. Whilst my hearing was improved it has to be said that it seemed to be a lot of the wrong sounds that were improved. The sound was very 'tinny' and came from the wrong direction, if I rested my head back on a cushion the sound from the TV disappeared. I was constantly having to fiddle with the volume and mic control on it. It was also a pain to put in/on. Worse still, whilst it is a lot smaller than the older BTE devices, other people could see that I had a hearing problem and I was very conscious of it whenever I wore it so more often than not left it out. Fair to say the Phonak and I were not going to get on.

So a Google to look at ITE aids and I fell upon Hearing Direct. I read the reviews and simply didn't believe them thinking they had been 'fiddled' as they just seemed too good to be true for the prices that were being talked about. I checked out some independent reviews and they seemed to be saying the same so opted for the HD 250, with the 30 day money back guarantee what was there to lose? To say I am totally satisfied with it would be a complete understatement. The sound quality is excellent and from the right direction. The noise reduction and voice enhancement works exceptionally well. All of this creates very natural but vastly improved hearing. The company, particularly Gary and Joan, have given first class customer service throughout and have gone out of their way to help in anyway that they can. The after
sales service has been a credit to the company. The HD 250 is extremely discrete (nobody has noticed it) and very comfortable to wear. Other than my improved hearing I forget I have it in. As for value for money, a high quality ITE aid for around £200 speaks for itself. I cannot fault the HD 250 or Hearing Direct in the slightest...the only problem being I am now wondering just how good the HD 390 is!
Star Rating

Brilliant - I can now follow conversations in crowded pubs and restaurants.

Review by Paul (Posted on 5/01/2017)
Brilliant - I can now follow conversations in crowded pubs and restaurants. It amplifies the sounds that I did not previously hear, although overall my hearing was not severely impaired, but enough to make it impossible to properly hear in a crowded environment. It fits invisibly in the ear and no-one has noticed that I am wearing it. I found it more comfortable to wear it without fitting any of the earpieces supplied.
Star Rating

Amazing product from an even more amazing company

Review by Julie H (Posted on 29/12/2016)
We bought two of these hearing aids for my Father-in-law who lives abroad, a few months ago and they were amazing, from really not hearing that well, especially on the phone, to hearing almost everything. Everything was going well until he had a scan while wearing the aids. Electro magnetic waves from the scan seem to have wiped or caused the hearing aids to stop working. I contacted Joan at Hearing Direct and after telling her what had happened asked if there was some way to reprogram or fix the hearing aids. What happened next was staggering, the next day Joan got back to me saying that they would replace the hearing aids free of charge. Hearing Direct are an amazing company with amazing people working there and that is why I would always go back to buy from them in the future. I can't really recommend this company enough. Old fashioned service from good hearted people.
Star Rating

Should have bought them sooner...

Review by Shellman (Posted on 18/12/2016)
I would check out of group conversations in restaurants because I couldn't hear. I also found myself reacting slowly when people spoke because I couldn't catch the entire comment and I had to rethink what I heard make an assumption of what I thought they said. I put off getting hearing aids for years due to the $5k+ price tag for quality hearing aids. Purchaed my HD250 on a whim thinking I could risk a $500 if they didn't work well. I'm happy to report that I'm very pleased with the HD250. They are comfortable and I can hear conversations well in noisy restaurants. Best of all my wife is pleased that she no longer has to repeat herself.
Star Rating

Very Happy

Review by Mary (Posted on 5/11/2016)
Okay, its only 4stars for now as, I just received my device yesterday and tried it right away. "Out of the box", I'm very happy with the device. I read the instructions, put the battery in and took it for a spin. My husband was pleased with not having to raise his voice at me, I was pleased we got to turn the TV down from where I can hear it to about 45/48 of 100 to 30/32 or where he can hear it. The thing I've noticed so far is, it doesn't increase the volume of "EVERYTHING" in my environment so, I didn't get the jitters wearing it. From units before, after wearing for a couple of hours, I was unnerved from receiving so many sounds in an elevated volume. But, this seems more natural...I'll update my review after wearing for a few weeks. So far, I am very happy with my purchase. Oh, and I had a little trouble tracking my package from the UK to the States but, after sending a message via their online messaging, I received an email the next day with the info so, I think the customer service seems good too! So, lets see if the 4 star goes to a 5!
Star Rating

Love my new hearing aid!

Review by PatW (Posted on 30/10/2016)
I've had my HD 250 hearing aid for over a week. I purchases the one for the left ear. I am so pleased!
I am amazed at how well it works. Right now it is on the lowest setting and once again I can hear my kitties purring, I can hear conversations without a problem, and all the small sounds that had gone by the wayside.
It only took a day or two to adjust to the feel of it in my ear. It is so small and comfortable. I've been able to wear it all day long from early morning to TV watching in the evening. The battery has lasted for a week.
I've never worn a hearing aid before but am very glad I decided to purchase this one.
Star Rating


Review by Andy P (Posted on 5/10/2016)
ive been wearing in ear hearing aids for over ten years now the most expensive being over a £1000 for the pair i have had the hd 250 for over a year now and i fall asleep with it in my ear most nights i get no ringing in the ear which ive always gotten off my two high street brand hearing aids. one of the audiologists once told me the hearing aids cost £100 and your paying because you'll need to get them reset from time to time these hd250 have volume buttons on them and need no maintenance.Best hearing aid ive ever had
Star Rating

HD250. Just the job

Review by Geoff Yates (Posted on 28/09/2016)
Fantastic I've just got the HD250. Worth every penny comfortable easy to put in the ear. Makes life that much better would recommend this product to you my family never even noticed I had it in.
Star Rating


Review by Mary (Posted on 17/08/2016)
delighted with H250 for both ears - can't understand why I was so confused about buying a hearing aid. Hearing direct (Richard, made the choice simple). Recommended H250 as I had not worn aids before - and they worked for me. Also on offer at the time - even better. I did read reviews before purchasing.
Star Rating

Brilliant customer service

Review by Janis (Posted on 12/07/2016)
I got a right ear HD 250 hearing aid some time ago after having got an NHS one and gave up with it, It is fantastic was able to turn TV down from about 50 to23 (sound) also could make out what my friends were saying ! Thought I would try one for my left ear but sadly could not cope with that one, but hearing direct have been fantastic sent email on Sunday to say could I return it and on Monday got message to say free return label had been sent and amazingly it arrived the next day (Tuesday). So impressed with this company they really are fantastic could not recommend them enough !
Star Rating

Overall great hearing aid for the price

Review by Mangesh (USA) (Posted on 9/07/2016)
After trying multiple hearing aids in past couple months, I would say it is overall great aid for mild to moderate hearing loss. It is very comfortable wearing it for long time, and id hardly visible unless someone turns to your ear and is specifically looking for it. People with these type of high frequency hearing loss must use it to know the difference I guess. Ohh yeah, before I forget, battery lasts for a week (about 16 hours a week Program 2).
Star Rating

HD 250

Review by Christine Dakin (Posted on 16/05/2016)
I've had my HD250 just 5 days it's easy to use. I'm very pleased with it would recommend it to anyone.
Star Rating

I have had NHS hearing aids for several ...

Review by Kit Chambers (Posted on 20/01/2016)
I have had NHS hearing aids for several years and they work well but they are very clumsy and i feel very self conscious wearing them. The HD 250 's are excellent in almost every way and have changed my life . I now wear them almost all the time instead of selected occasions and I can pick up conversations easily even in a crowded room. I have a very narrow left ear channel and I can not fit one of the rubber caps on and it therefore gathers wax quite easily and is less comfortable than the rigjht ear (which is perfect).; but it is bearable. Feedback whine is a bit of a problem and no one has come up with any solution to answering the phone yet without taking one out. On the whole an excellent product and remarkably good value
Star Rating

I was referred to the Audiology Dept. of...

Review by David Dennis (Posted on 18/01/2016)
I was referred to the Audiology Dept. of my local hospital by my GP. As a result I was fitted with Phonak behind-the-ear aids for both ears. These proved to be totally unreliable and unsuitable for anyone who wears glasses. The slightest movement caused the battery to disconnect. After some research I decided to try the HD250 for one ear and am so pleased with the result that I ordered one for the other ear. My advice is - forget the NHS - go to Hearing Direct.
Star Rating

I have had one of your hearing aids only...

Review by michael cave (Posted on 11/01/2016)
I have had one of your hearing aids only for a short time yet i am very pleased with it very good service i will let you know how i get on with it after i have had it for a few months
Star Rating

very pleased with this hearing aid,opte...

Review by Josette Eames (Posted on 11/01/2016)
very pleased with this hearing aid,opted for it as on offer,really struggled with evenings out over the dinner table conversation happy not to miss things.Still getting used to the feeling in my ear,but glad i bought it
Star Rating

I have an NHS phonak behind the ear aid ...

Review by Caroline Trayes (Posted on 7/01/2016)
I have an NHS phonak behind the ear aid which itches and interferes with glasses. I tried this HD250 expecting to send it back. But because the microphone is side facing not backwards, it makes a huge difference to hearing in the car, and especially to not hearing the back of our van rattle. In addition, I find it much better in busy restaurants, where I would often turn off my nhs one because of the overwhelming background noise. I've had it a week so far and I don't think it will be going back. A tip for people who have problems with squeaking without the smallest tip and popping with the smallest tip, cut a small v in the edge of the tip - problem solved !
Star Rating

I was referred for NHS hearing aid by my...

Review by Janis Aitken (Posted on 7/01/2016)
I was referred for NHS hearing aid by my GP which I was given but absolutely hopeless ! Decided to try Hearing Direct and received my HD 250 hearing aid for my right ear. What a difference no whistling and could immediately turn television done from about 87 to 26 sound volume ! Also the price is fantastic in comparison to any others I have seen including Age UK.
Star Rating

I am writing to thank you for the HD250 ...

Review by C Loveland (Posted on 22/12/2015)
I am writing to thank you for the HD250 hearing aid that I purchased for my wife a short time ago. She is absolutely delighted with the aid. It's small size and performance is incredible as well as its low cost. My wife is truly amazed to hear sounds that she has long forgotten ever existed. In no time she has mastered the fittings and experimented with the different wax guards ,opting for the smallest one. My hearing is A! so not to have the TV blaring out at near full volume is a relief to my ears. Once again thank you. Please forward this message to the department concerned.
Star Rating

I have used hearing Direct's products be...

Review by Richard Polley (Posted on 22/12/2015)
I have used hearing Direct's products before, but was attracted by the H250 as at the time it was on special offer. While the previous aids, which I had for both ears were good, these go to a completely new level, picking up almost everything, and with the luxury of volume control! Thanks Joan and team for your excellent products and service! Should the need arise I will be back to hearing Direct!
Star Rating

Just to let you know before I bought you...

Review by N Reed (Posted on 16/12/2015)
Just to let you know before I bought your hearing aid I purchased one from another company and to put it mildly it was a load of utter rubbish. I was fortunate enough to find your company on the INTERNET and it does exactly what you advertise it would do, very very good hearing aid for an excellent price I cannot praise it highly enough I think there is a message here don't you go to the experts. Well done you for a hearing aid that works and very truthful about the advertising.
Star Rating

i have been researching hearing auds bot...

Review by patriciaallen (Posted on 25/11/2015)
i have been researching hearing auds both on and off the net ,and eventually took the plunge and ordered the hd 250. when it it arrived i could not believe how small it was iam thrilled with it and wish i had bought it months ago. the after care has been brillant too. thank you.
Star Rating

I am just sorry I didn´t buy this pro...

Review by Bob Pilditch (Posted on 31/08/2015)
I am just sorry I didn´t buy this product ages ago. I didn´t realise how hard of hearing I was until I started to use the aid. One little criticism is if its in too long it becomes a little irritating but I may get more used to it in time. Great product.
Star Rating

I recently paid well over a thousand pou...

Review by David Gavin (Posted on 3/08/2015)
I recently paid well over a thousand pounds for a so called top of the range hearing aids for both ears. I was disappointed and so looked at Hearing Direct. After much research decided to try an in the ear aid although didn't fancy it very much! I am absolutely 100% happy with my HD250. I can regulate the sound level and in fact listening to TV I keep turning the volume down, and my wife has to keep on telling me to turn the volume up!! She now is in charge of the remote!
Star Rating

Small and discrete - works very well at ...

Review by Alan Stevens (Posted on 5/07/2015)
Small and discrete - works very well at a very good price
Star Rating