You are currently on Hearing Direct UK

Go to the US Website

Fuss Free Phones SIM Pack – a 24-hour Telephonist and Concierge Service

£20.00

* Required Fields

£20.00

Details

Fuss Free Phones is a new and exciting mobile phone concierge service with access to a 24-hour telephonist to provide around-the-clock assistance for the hard of hearing, visually impaired and seniors. 

Remembering how to operate the phone memory or having the dexterity to press a sequence of numbers can add unnecessary stress to a phone call. The Fuss Free Phones SIM Pack gives you worry-free access to your friends and loved ones by simply pressing the emergency or speed-dial button on your mobile. This gives you 24-hour access to a friendly telephonist who will put you through to friends, family, the doctor or anyone you like. You can even dictate a text, or ask them to read out a message.

Designed specifically for older people and those with hearing or sight impairment, Fuss Free Phones have created an easy-to-use package that promises to transform the way you communicate. The Fuss Free Phones SIM plan offering a whole range of benefits including 600 call minutes, unlimited texts and the warm and welcoming concierge service is UK based and operates 24 hours a day. 

With just one button to press, never has staying in touch been so simple! With no automated calls to contend with or monthly bills to catch you unawares, you can relax knowing a first class service is at your fingertips.

No more nuisance calls; instead enjoy swift connection to friends and family, knowing help is at the end of the phone in case of an emergency.

So what does the Fuss Free Phones SIM Pack include?

  • 600 call minutes (including to the UK call centre) and unlimited texts
  • 24-hour access to the Fuss Free Phones telephonist service
  • No incoming nuisance calls if you opt into the service, at no extra cost
  • Sending a text and have incoming texts read back to you
  • Looking up information on the Internet for you
  • Price guarantee – not to charge more than the monthly price without asking you first
  • Access to the O2 network with 95% UK population coverage

The Fuss Free Phones SIM Pack offers three different options:

  • A monthly plan at £20.00
  • A bi-annual plan at £115, when purchased in advance
  • An annual plan reduced from £220 to £160, when purchased in advance

Fuss Free Phones will contact you before your subscription ends to see whether you would like to renew it. All three options represent a 30-day SIM only deal where you can cancel with just 30-day notice. Any unused parts of the 6 or 12-month plans will be automatically refunded. We also offer our standard 30-day money back guarantee, if during that time you change your mind. 

Having placed an order for the Fuss Free Phones SIM Pack with us, we will send you the SIM card and a set of simple instructions. All you need to do is insert the new SIM card and save the Fuss Free Phones telephonists’ phone number into a memory location in your mobile phone (emergency button or a speed dial button of your choice). Please note that this SIM card can be used in conjunction with any of our mobile phones or any other unlocked phones.

Downloads
FAQ
25th Sept, 2016 1MB